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Q:
I purchased a ticket but can no longer make it. Can I please get a refund or transfer to another dance?

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A:
If you can no longer attend the dance, refunds are available via Humanitix “Manage My Booking” up to 24 hours before the dance. If it is less than 24 hours and you can no longer make it, you are welcome to sell or gift your ticket to a friend. No name transfer needed.

 

Q:
Is this dance suitable for children?

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A:
Unless otherwise specified, most of our dances are designed for adult enjoyment. Due to loud music, low lighting and wild dancing, our dances are not suitable for children. If you wish to attend with your families please ensure adherence to our guidelines of no talking, no devices and no disturbance to other dancers. Children's hearing may be damaged by loud music and they will need protective earmuffs if attending.

 

Q:
I’m coming late, can I still attend?

 

A:
Each regional dance has their own arrival guidelines however it is usually fine to arrive up to 15 minutes after the start time. If any later than 15mins best check in with the individual dance in your location. It’s great if you can experience the whole dance journey from start to finish. 

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Q:
I need to wear shoes for medical reasons, is that ok?

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A:
Yes, you are welcome to wear clean indoor shoes for medical reasons.

 

Q:
I accidentally left my lost property at dance

 

A:
The easiest way to pick up your lost property is to come to our next dance. Due to limited storage we are unable to hold onto lost property for more than one month when it is donated to charity.

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Q:
How can I play at one of your events?

​A:
Thank you for your interest in DJing at our dance. We work with a variety of skilled DJs who are experienced in the Ecstatic Dance genre. The first step to being considered is to attend our dances regularly and get to know our crew. The next step is submitting a 60-90min example ecstatic dance mix which showcases your understanding of the journey. Apply here
 

Q:
Do you have a concession price?

 

A:
We offer one equal price for all dancers to attend and keep our prices as low as possible for everyone. The best way to save is to prebook online. If you are unable to cover this cost there may be ways to get involved or volunteer. We also offer a free dance on your birthday week.

 

Q:
How do I volunteer?

 

A:
We work with a number of volunteers who are happy to commit on a regular on-going basis. Tasks vary and may include set up/pack down, postering & fliering, or social media support. The best way to connect about volunteering is to purchase a ticket to your first dance and chat to us in person after the event.

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If you are unable to find the answer to your question here, please email us at: ecstaticdanceaustralia@gmail.com